Basic File Info
This section does not have an official heading in EPIC, but it is the first information to appear after the MarketPLACE. This contains the general information about the file, e.g., File Name and Number, transaction type, closing date, purchase price (for Purchase files), settlement info and sales rep fields. There are additional fields included that are covered as well.
Who has the file?
Use this to document who has the file and track statuses. This is best used with larger organization where communication between users is not as easy as it is with smaller agencies with one or two people working on files. Click the "enter/edit" button to access the screen.
Click the ellipses button to open the list of users. If users have not been added, the list will be blank. Click the add button to add a new user. Otherwise, click the user currently working on the file.
When adding one or more users, click on the "Add" link located at the top of the second column to open the edit screen.
Fill in as much or as little information as needed. When you are done, click on "Update List". This will add the users to the list of existing users from the previous screen. Once informaiton is entered here, it will be available in all active and future files. When the "UpdateList"button grays out, click the OK button.
You will be taken back to the first screen. Now that the user is selected, change the file status
Upon completion, click "CLose". The section will now show the current user working on the fie.
Switch to 2010 HUD / Switch to 2015 Closing Disclosure
Click this button only when you need to switch between the 2015 Closing Disclosure and the 2010 HUD. Depending upon how the file was setup, you will see one of three options. The first of which "Old HUD" is only accessble by selecting it from the File Setup screen. If this is the option you see, switching from it to either the 2010 HUD or 2015 Closing Disclosure will cause a permanent loss of the first option. Below, is an example of how EPIC will display options for the Closing Disclosure or the HUD if the "old hud" option was selected upon the file setup:
Otherwise, EPIC will only display "Switch to 2015 Closing Disclosure" if the HUD was previously selected and, likewise, only show the "Swich to 2010 HUD" if the Closing Disclosure was previously selected.
WARNING!
If the switch is made between any of the above options, All of the informaiton maually entered into EPIC will be cleared. Please make sure to only use this when needed and as early in the process as possible. Little else is more frustrating than having to re-enter all of fees again. EPIC will provide the below notification to remind the user of the change.
Responsible Prouducer*
In most cases, this field will automatically fill in with your agent information. The only instance where this field will be blank is during the initial setup and only for agents that operate in more than one state under the same Member ID for each state. To change this, click the ellipses button and select the correct state for the property.
The state abbreviation will appear to the right of the agent name separated by a vertial bar "|". Once selected, the screen will close and the new selection will appear in the Reponsible Producer field.
Import / Export
ATGF will use this button in the event that a problem is found with the file that needs to be troubleshooted. It enables us to export your file data as an XML and load it directly into a test account. When you click the button, a new window will appear.
The options "Export to SoftPRO ProForm" and "Import From Turbo Title . TWF Export File" are legacy features from the old system that are no longer supported. Currently, EPIC supports the option "Export EPIC file to (xml)" and "Import Issues from Another EPIC File". The first of these two was referenced above and is used by ATGF to export a file to identify potential EPIC bugs. This allows ATGF and the EPIC programmers to quickly idenitify issued without tying up your file. The last option available is the "Import Issues from Another EPIC File" and allows the user to quickly pull in informaiton from a previous file. Click the radio button to begin.
Chose the view from under the file list to quickly locate the specific file; Recent filters the file list for the last 20 files accessed / saved and the Active files list will show all files that have not been archived or cancelled. Scroll through the list to locate the file.
Once selected, EPIC will present this notication to confirm that you wish to copy all of the Requirements and Exceptions to your current file. Selecting "OK" will load the aforementioned data for you. This is a great tool if closing multiple lots in a subdivision and allows you to update information based on the current lot or delete those that do not apply.
File Name/Number
This section contains four items. The File Name, Cancel File, Force Manual Review, and File Number.
- File Name
This is not a required field. It is often used to help quickly idenity the file based on the seller or borrower name(s). It can be used in any way that the user would like. - Cancel File
This is one of two places that a file can be cancelled. Checking the box will remove this file from most reports. Use this when the deal is dropped instead of deleting the file. In the event that the property comes back to the agency, this file can be uncancelled and utilized again. - Force Manual Review
Check this box and then click the "Pre-Apporve" button on the PIT bar. This will notify ATGF underwriters that a second pair of eyes is being requested. Although notification is sent, it is best to call or email the underwriting team to advise the reason the file needed to be reviewed. Once reviewed, uncheck the box or the file will constantly go into manual review each time an attempt to issue a commitment or policy is attempted. - File Number
This is a required field. EPIC has the capability to automatically update this field for you each time a file is created. If logged in as the account admin, go to Firm Settings and update the specifics for you self-incrementing file number. If not, reach out to our underwriting team to ask that they do it for you; make sure that you have the details as to how the file number should increment as well as how the format should be setup.
Transaction Type & Foreclosure Commitment
Use this to switch betwen Purchase and Refinance. Remember to use "Purchase" if a property is being sold, even if an Owner Policy will not be issued. You will have the option to indicate that the Owner Policy is "Not Insured" in the "Owner Policy Details" section.
If issuing a Foreclosure Commitment, check the box.
Closing / Disbursement / Reconveyance Tracking Date Fields
These are all date fields with specific uses.
- Closing Date
This is not a required field to set up the file, but it is required to issue a commitment or policy. Enter the anticipated or actual closing date in this field. If the date changes, the field can be updated at any time. This date feeds into the document date field for both the owner policy and lender policy as well as other fields in EPIC. - Disbursement Date
This field will automatically populate based on the date entered in the Closing Date Field above. If the file is a purchase, the Disbursement date will update to the same day as closing or next business day (if the closing happens on a weekend). For refinance files, the date will update to 3 business days after closing. If the disburesment date changes, you can update the field. - Reconveyance Tracking
This field will remain blank. Enter a date to help track reconveyances. The date will be added to your calendar.
Purchase Price $
This field will only appear on files where the Transaction Type is set to "Purchase". This field will trigger a manual review in the event that the purchase price exceeds the agent's pre-approve limit.
Settlement Agent
This field is automatically filled with the information saved in EPIC for the agent. Updating this field to a different settlement agent will trigger a manual review. To update this field, click on the orange ellipses button to the right of the field.
The first window that appears is a list of all the previously used Settlement Agents. In the example, you can see how the name of the closing party, the "Attention Of" column, changed, but the agent information stayed the same. This is the primary use for this field. If you need to add a new entry,click the "Add" link at the to of the far right column. This will open the window to enter the new information.
Complete all of the infomation in this window.Fill in all of the information that you want. The only required field is the first "Name" field at the top of the list; without it, the record will not save or attach to the file. Below is an example from our test account.
The "Name" field links to the "Name" column otherwise known as your Agency Name. That is the only potential field that could be misinterpreted on the setup screen. When done, click the "Update List" button to save the entry to be used again. Otherwise, clicking "OK" will not save it, just add it to the current file. After clicking the "Update List" button, it will gray back out, click OK, to use the information and close the window.
Sales Representative
This is intened to track the party respondible for briging the deal in. Just as in the "Settlement Agent" section covered above, use te ellipses button to select a pre-viously used Sales Represpentative. If you have not entered a sales rep before, click teh "enter/edit" button to be taken directly to the data entry window to enter the sales rep's information.
As a reminder, clicking"OK" will only update the sales rep information on this file, it will not save the information for future files to use. If you accidentally click "OK" before saving it to your list (clicking on the "Update List" button), click the "enter/edit" button to open it back up, you will have the opportunity to click the "Update List" button then.
When we look at the existing list screen, there are two tabs. This differs from the prior list windows since there is a chance that an agency could have a large number of sales reps to track. EPIC allowsyou to search by the name of the sales rep on the first tab "Search" or scroll through the list of all reps on the "All SalesReps" tab; whichever option is more convenient to the user.
